Quality assurance


We undertake to:

  • Treat you in a friendly and courteous manner.
  • Be a skilled and united team dedicated to your complete satisfaction.
  • Listen to your wishes, requests and questions.
  • Reduce your waiting time to a minimum.
  • Be connected to funding bodies to avoid the need for you to pay for your tests
  • (ie direct payment).
  • Ensure your tests are carried out by qualified staff using the best equipment.
  • Carry out tests with equipment checked regularly by specialised professionals.
  • Adjust, evaluate and cross-check results as often as necessary to ensure their reliability.
  • Engage an appropriate specialist laboratory to process certain types of test.
  • Fulfil the quality standards recommended by the regulatory authorities.
  • Inform the prescribing practitioner of any pathology findings.
  • Give you your results as quickly as possible, and within the time indicated when you register with us.

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Click here to consult our quality manual

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